Outsourcing call center

Datagroup’s outsourcing call center allows you to increase the efficiency of your business. Our telecommunication infrastructure and team of professionals quickly provide an operation of full-fledged call center according to your requirements with no need of extra expenditures.

Our offices in Kyiv, Nizhyn, Vinnitsa and Kremenchug offer outsourcing services and out staffing. They include 600 work places, more than 400 experienced operators, and a team of highly qualified trainers along with specialists of quality control department, who constantly work with the staff. Thus, you can be sure that every case of client appeal is processed according to the highest quality standards.

You can trust us to work with the data of Bank cards of Visa and MasterCard payment systems, because our call center is fully compliant with the PCI DSS requires and guarantees the security on the level of networks, equipment, applications, databases, physical storage, documentation and process control that is confirmed by appropriate certificate.